FAQ

Questions, answered

Congratulations! First and foremost you should follow the guidance of your doctors or medical professionals. We will work with you to help you and guide you through class in a safe way based on their directions. Please tell your instructor that you are expecting at the beginning of class. If we do not know we cannot support you properly. Start with a foundational class or private session and see how it feels!

Pilates was designed for injured bodies and many modifications can be made to accommodate what you are working with! You should not come to class if you have not been cleared for exercise by a medical professional. Let your instructor know at the beginning of class and we can support you! Always great to start with a Foundational class or a few private sessions to make sure you are comfortable before moving up a level.

Of course! Try our Foundational classes and let the instructor know it's your first time. You can also start in a private session to get to know the equipment and terms before jumping into group classes. We are here to help!

We encourage grippy socks and clothes that you feel comfortable moving in. Because of the moving pieces of equipment we recommend that you not wear anything too baggy for risk of it getting caught. At present we do not sell grippy socks at the studio.

Pilates is not just stretching and it does not require a certain level of flexibility to practice. Pilates is low impact strength and resistance training focusing on maintaining mobility. Pilates can improve your flexibility but it is not a stretching class.

Private sessions are a great way to familiarize yourself with the equipment and the movements before jumping into group classes. If you are dealing with an injury or are newly pregnant it is also a good idea to start with a private before moving into a group class. Privates are also great if you want more individualized attention to reach your goals! If you are new to pilates and want to try our group classes we suggest the Foundational classes first. You are welcome to move up to our open levels once you feel comfortable doing so. Some people stay in Foundational classes because they like the slower flow or they are more comfortable there for whatever reason. Others feel comfortable moving up after five sessions in Foundation. Always ask your teacher if you are unsure, we are here to help!

Studio policies

Rose Pilates is your community and we are so grateful that you choose to spend your time with us. We value you as individuals and members of our community. In order to keep this space a welcoming, refined, and respectful environment we have some policies in place. Any questions feel free to reach out to info@rosepilatessc.com. All policies are subject to change at the studio owner's discretion.

Sock Policy

It is highly recommended that students wear grippy socks to class. We do not at present sell them.

Late Cancellation & No Show

Our cancellation window is 12 hours. If you cancel inside the 12 hour mark and you have a class pack you will lose your class and incur an additional $10 charge. If you have an unlimited membership and you cancel inside the window it will be a $20 charge. If you do not show for class and you have a class pack you will lose the class and incur a $15 charge. If you do not show to a class that you signed up for and you have an unlimited membership you will be charged $25. A note on late cancellation and no show policies. We do not want to charge you extra for missing or late canceling classes, however, it is not sustainable to allow people to hold spots, late cancel, or no show and not be charged. We understand that life happens and things do come up, you are encouraged to reach out whenever you feel it is necessary, but we do have to hold our policies in place.

Late Arrivals

We ask that you do your best to arrive on time to class. Traffic happens and life happens which is why we have a 5 minute grace period. We ask that you do not take that as permission to always be 5 minutes late, that is not the designated purpose. We cannot allow you to start class if you arrive more than 5 minutes late. It is not safe to begin class having missed the warm up and it is very distracting to the class and teacher when you arrive late and need separate instructions to set up.

A Respectful Environment

We hold our instructors to a very high standard. All are welcome here and all are made to feel welcome here. It is our goal that every time you leave Rose Pilates you feel better than when you arrived. We ask that you as clients extend that same level of courtesy to our instructors and staff.

Questions, Comments, Concerns?

You are more than welcome to reach out to info@rosepilatessc.com anytime you have questions, comments, or concerns. A member of management will respond and help in any way they can. We know that many of our clients have individual relationships with instructors and your communication with them outside of the studio is between client and instructor. We do ask that any questions about the studio come straight to management as often when you ask them a question they then have to ask management. So skip the middle step and reach out to us, that is what we are here for!